If you’re having your carpet repaired, it’s probably because you’re avoiding the significantly high cost of replacement.
Finding the right company to repair your carpet is not easy, considering the low barrier to entry. With no licensing requirements, all someone has to do is put out a shingle as a “Carpet Repair Specialist.”
You can avoid wasted time and money by hiring the most qualified professionals your first time around. To select a qualified professional and not just any run of the mill service for carpet repair, Atlanta professionals have shared five of the most important questions to ask when scouting people for the job.
Carpet Repair Question #1 – How long have you been in business?
Experience counts for a lot in this industry. A company will not last long in such a competitive business arena if they are unable to provide good quality service or adapt to the ever-changing demands of clients. The number of years they’ve been in business is testimony to the company’s quality and stability.
Carpet Repair Question #2 – What carpet repair methods do you use?
It is always an advantage to customers if the professionals they hire stay up-to-date with the latest carpet repair methods. Also, service professionals that use a variety of methods are a big source of convenience.
Carpet Repair Question #3 – What equipment or tools do you use?
While you may not know much about the tools and equipment of the trade, you can research what they are online and find out how well they work.
Carpet Repair Question # 4 – Who have you worked with?
A bona-fide carpet repair company will have references you can check. It also helps if the company has provided service to other homeowners in your area.
Carpet Repair Question #5 – How much do you charge?
The saying that you get what you pay for definitely applies to this particular industry. It is not unreasonable for you to expect a firm quote. Always inquire why their prices are set as such; most companies will be more than happy to share what makes up their service and to justify the prices they offer.
Atlanta Carpet Repair Reviews
Here is feedback from a few of our carpet repair customers. For more reviews, click here:
Honest, kind and dependable.
I was beginning to think I would never find a good carpet company until I met Chris. He has repaired our carpet in multiple areas, and it looks brand new (for a very reasonable price). Chris is honest, kind, and dependable, and I’m thrilled to have found such a great company to take care of our home!
You cannot tell we ever had any damage.
Chris, the President and CEO is wonderful. He is knowledgeable, reliable, customer focused and quick to accommodate. Most recently, we had our carpets repaired, thanks to the handy work of our felines and canines. You cannot tell we ever had any damage. I highly recommend this business.
Excellent Job (Karastan Rug Repair)
I used Fresh Start to clean and repair a Karastan carpet. They did an excellent job – I would highly recommend them.
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About the author:
Chris Kiadii’s Marietta-based carpet cleaning service specializes in carpet stretching and repair, pet stain and odor removal, upholstery cleaning, and baby-safe green carpet cleaning. Call 770.575.5758 or click here to request your HONEST carpet cleaning quote. To read carpet cleaning reviews, click here.